Proto (formerly Sinitic)

Sinitic.ai operates in the artificial intelligence customer experience (AICX) market, providing advanced solutions for businesses seeking to enhance their customer interactions through technology. The company specializes in developing multilingual chatbots that can handle complex dialogues, including mixed-language conversations, making it particularly valuable for businesses operating in diverse linguistic environments. Sinitic.ai's platform includes features such as live chat for both human and chatbot interactions, custom reporting for agent and bot performance, and tools for tracking customer cases and profiles to ensure personalized engagement. The company's clients range from small businesses to large enterprises across various industries, including finance, retail, and telecommunications. Sinitic.ai generates revenue through a subscription-based model, offering different pricing tiers based on the scale and specific needs of the client. The platform's developer APIs and SDKs allow for seamless integration with existing systems, further enhancing its appeal to tech-savvy businesses.

Keywords: AI, customer experience, multilingual chatbots, live chat, analytics, personalized engagement, subscription model, developer APIs, SDKs, mixed-language dialogue.