muffintech

Muffintech, established in 2021 in Berlin, specializes in developing Conversational AI tailored for the insurance sector. Leveraging deep industry insights, the company addresses the unique challenges faced by insurance providers. Muffintech's AI solutions streamline after-sales services, facilitating seamless customer interactions and boosting cross-selling opportunities. Clients, primarily insurance companies, benefit from personalized offers delivered through digital or postal channels, directing them to the AI bot via links or QR codes. The business model focuses on providing software solutions that enhance operational efficiency and customer engagement, generating revenue through software licensing and service fees. Keywords: Conversational AI, insurance, after-sales, cross-selling, customer support, Berlin, software, chatbot, personalized offers, digital outreach.