Immerss

Immerss is a US-based company specializing in digital clienteling tools designed to enhance the online shopping experience. The company targets e-commerce merchants who aim to build stronger relationships with their customers through interactive and personalized shopping experiences. Operating in the digital retail market, Immerss offers a unique platform that integrates live video streaming, allowing merchants to engage directly with customers, provide timely advice, and create memorable shopping journeys. This approach not only increases sales conversion rates but also lifts average order values (AOVs) and significantly reduces product returns. Immerss generates revenue through a subscription-based business model, offering various pricing tiers based on the features and level of service required by the merchant. The company’s innovative solutions are particularly appealing to brands looking to differentiate themselves in a competitive online marketplace and improve key performance indicators (KPIs) such as conversions, AOVs, and customer retention.

Keywords: digital clienteling, live video shopping, e-commerce, sales conversion, AOV, customer engagement, online retail, subscription model, KPI improvement, interactive shopping.