Avid Ratings

Avid Ratings is a leading customer experience (CX) platform specifically designed for the building industry. The company transforms in-depth customer feedback into actionable insights, helping businesses drive sales, increase brand awareness, and identify areas of success. Avid Ratings serves a wide range of clients including building product manufacturers, dealers, distributors, homebuilders, remodelers, specialty contractors, and other home professionals. Operating in the real estate and construction market, Avid Ratings leverages its proprietary AvidCX platform to collect and analyze customer feedback. The business model revolves around providing subscription-based access to its platform, which offers comprehensive solutions for customer feedback management, data analytics, and performance benchmarking. By partnering with industry giants like Zillow, Avid Ratings extends its reach to thousands of potential homebuyers, enhancing the visibility and credibility of its clients. The company generates revenue through subscription fees, data analytics services, and strategic partnerships.

Keywords: CX platform, building industry, customer feedback, actionable insights, homebuilders, remodelers, specialty contractors, data analytics, performance benchmarking, strategic partnerships.