Glowing

Glowing.io is a US-based software company specializing in AI-enabled customer engagement solutions tailored for global luxury brands. The company operates in the customer engagement market, providing a suite of enterprise-class, omni-channel messaging tools designed to enhance communication between brands and their customers. Glowing.io serves some of the world's leading luxury brands, helping them improve team collaboration, drive business growth, and foster more meaningful connections with their customers.

The business model of Glowing.io revolves around offering a subscription-based service for its AI-driven platform, which includes features such as real-time chat messaging, quick survey deployment, and multilingual support. The company generates revenue through these subscriptions, providing continuous support and updates to its clients. By leveraging AI technology, Glowing.io ensures that its clients can deliver highly personalized and trustworthy customer experiences across various communication channels, including SMS and chat platforms.

Glowing.io's market includes luxury brands in hospitality and other verticals that prioritize customer engagement and personalized service. The company's focus on AI and real-time messaging positions it as a leader in the customer engagement infrastructure space.

Keywords: AI-driven, customer engagement, luxury brands, omni-channel messaging, real-time chat, personalized service, team collaboration, subscription-based, multilingual support, hospitality.