ConnectWise

ConnectWise, originally developed to assist Managed Service Providers (MSPs) with help desk and billing control, has evolved into a comprehensive software platform tailored for Technology Solutions Providers (TSPs). The company offers a suite of products that facilitate business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments. ConnectWise integrates with hundreds of key vendors, creating a robust ecosystem for its users. The platform serves a diverse range of clients within the IT sector, enabling them to efficiently manage their as-a-service business models. Revenue is generated through software subscriptions and service fees. ConnectWise is also known for fostering a highly engaged community, known as The IT Nation, which supports collaboration and knowledge sharing among its members. The company's inclusive culture values diverse perspectives and skills, encouraging employees to contribute uniquely to the organization's success.

Keywords: MSP, TSP, business management, remote monitoring, cybersecurity, software platform, IT Nation, integrations, community, automation.