cloud humans
Cloud humans connects businesses with professionals and automations for guaranteed quick and assertive service or your money back.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor | €0.0 | round |
BRL6.3m | Seed | ||
| Total Funding | 000k | ||
CloudHumans.com is a tech startup that offers a unique blend of artificial intelligence (AI) and human customer service solutions. The company primarily serves businesses in need of efficient and high-quality customer service, such as Pier Seguradora, a leading insurance company.
CloudHumans operates in the customer service market, leveraging AI to enhance the speed, quality, and cost-effectiveness of customer interactions. The company's primary product is Claudia, an AI-powered customer service tool that learns from FAQs and past interactions to handle customer inquiries. Claudia is designed to integrate seamlessly with existing customer service systems without the need for complex technological adjustments.
The business model of CloudHumans is based on a flexible charging system where companies only pay for tickets responded to by Claudia for real customers. This model ensures that businesses only pay for the value they receive, reducing their financial risk.
CloudHumans also offers a human touch to its service. When Claudia identifies a conversation that requires human assistance, it smoothly transitions the interaction to a human agent, summarizing the interactions to facilitate the agent's work. This blend of AI and human interaction ensures that customers receive the most appropriate and effective service.
The company also offers a risk-free trial of Claudia, allowing businesses to test the service before fully integrating it into their customer service flow. This trial offer demonstrates CloudHumans' confidence in the quality of their product and service.
In summary, CloudHumans is a customer service solution provider that combines AI and human interaction to deliver high-quality, efficient, and cost-effective customer service for businesses.
Keywords: Artificial Intelligence, Customer Service, Business Solutions, Cost-Effective, High-Quality, Flexible Charging, Risk-Free Trial, Human Interaction, Seamless Integration, Customer Interaction.