Caremaker

CareMaker is a Japanese technology company that has developed an AI-driven cloud platform designed to revolutionize scheduling and workforce management for home-visit nursing and caregiving services. Facing the complex and error-prone task of coordinating multiple staff, patient preferences, and service requirements, many care providers struggle with inefficient manual processes that often lead to overtime, missed appointments, and administrative headaches. CareMaker addresses these challenges by automating the creation and adjustment of staff schedules, optimizing routes based on client addresses, and considering a range of constraints such as staff availability, client preferences, and other service plans. The system is engineered for flexibility, allowing manual fine-tuning when needed, and provides real-time alerts to prevent scheduling errors, such as double-bookings or mismatched staff assignments.

Accessible via any internet-connected device, including smartphones and tablets, CareMaker’s platform eliminates the need for traditional whiteboards or Excel spreadsheets, enabling care organizations to standardize and streamline their operations. The platform also offers robust customer support, ensuring that even first-time users can implement and benefit from the system with confidence. By automating routine administrative work and reducing the risk of human error, CareMaker helps care providers increase their operational efficiency, improve staff satisfaction, and ultimately deliver higher-quality care to patients in their homes. As the platform continues to evolve, it has expanded to function as a comprehensive regional collaboration cloud, supporting not only scheduling but also broader care coordination and information sharing across the healthcare ecosystem