BiteSpeed

BiteSpeed is a marketing and customer support platform that leverages the power of WhatsApp to drive increased revenue for online businesses, particularly those using Shopify. The company's primary focus is on helping businesses increase sales by converting store visitors into customers, with a reported 20% increase in sales.

BiteSpeed operates in the e-commerce market, serving over 2000 Shopify brands. Its business model revolves around providing tools for omnichannel support, chatbots, and WhatsApp marketing. The platform offers features such as abandoned cart recovery, segmented bulk messaging, and a WhatsApp shop.

The company's unique selling proposition is its ability to retarget not just abandoned carts, but also abandoned checkouts and customers who viewed a product but did not add it to their cart. BiteSpeed provides businesses with the ability to create audiences based on customer attributes or previous activity, and use pre-approved WhatsApp templates for immediate engagement.

BiteSpeed also integrates with other platforms like JudgeMe, Loox, and StampMe to collect photo reviews, which can be exported for data analysis. The platform also offers a product recommendation engine that syncs with Shopify stores to encourage repeat purchases.

In addition, the platform reduces manual labor by automating transactional messages and frequently asked questions on WhatsApp. It also collects customer responses to shape future marketing campaigns.

In summary, BiteSpeed is a comprehensive marketing and customer support tool that uses WhatsApp to increase sales and improve customer experience for e-commerce businesses.

Keywords: WhatsApp Marketing, Chatbots, Omnichannel Support, Shopify Integration, Abandoned Cart Recovery, Segmented Bulk Messaging, Customer Engagement, Product Recommendation Engine, Automated Transactional Messages, Customer Data Collection.