Back

Back is a comprehensive platform designed to enhance the employee experience by integrating communication, ticketing, and workflow automation. Operating primarily within the HR and IT sectors, Back serves companies looking to streamline their internal processes and improve employee engagement. The platform consolidates all internal support requests, enabling employees to access information and complete tasks directly through popular communication tools like Slack, Microsoft Teams, and Google Chat. By automating workflows and employee journeys, Back helps organizations manage conversations at scale and ensures critical steps in employee lifecycles are not overlooked. The business model focuses on subscription-based services, providing companies with tools to improve operational efficiency and employee satisfaction. Back's market includes businesses prioritizing digital transformation and employee-centric operations.

Keywords: employee experience, communication, ticketing, workflow automation, Slack integration, HR support, IT support, digital workplace, employee engagement, operational efficiency.