AscendX

AscendX

Developing CRM-integrated applications to enhance customer support, workflow automation, and data management across various industries.

HQ location
London, United Kingdom
Launch date
Employees
Enterprise value
$240—360m
Company register number
UK440819
More about AscendX
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AscendX is a London-based enterprise cloud software company focused on enhancing the capabilities of leading CRM platforms such as Salesforce, Microsoft Dynamics 365, and HubSpot. Established in early 2023, the company has positioned itself as a specialist in identifying and addressing gaps within the CRM ecosystem by acquiring and developing a portfolio of Independent Software Vendor (ISV) solutions. AscendX operates with the objective of improving customer support operations and overall CRM functionality through tools that are both efficient and performance-driven, while promoting a culture of support and empowerment for end users.

The company offers a collection of specialized applications that integrate with Salesforce and other CRMs to support a range of business processes. These applications include intelligent work assignment tools, enhanced email-to-record solutions, mobile and Lightning point-of-sale systems, and document automation technologies. Additionally, AscendX provides solutions for managing data ownership and control outside of core platforms, with a focus on ensuring integration flexibility and compliance.

AscendX serves industries such as healthcare, financial services, consumer retail, and manufacturing. Their products are adapted to the specific needs of each sector, such as improving regulatory compliance in finance, streamlining documentation in healthcare, enabling real-time sales and inventory operations in retail, and optimizing supply chain processes in manufacturing environments.

The company also plays a strategic role in supporting the growth of ISV businesses, offering guidance in areas such as go-to-market planning, product development, and operational infrastructure. Through collaboration across its portfolio and the broader CRM ecosystem, AscendX aims to help its partners and products deliver superior performance and integration across enterprise workflows.

Keywords: AscendX, enterprise software, CRM enhancement, Salesforce integration, ISV support, customer relationship management, data control, workflow automation, industry-specific CRM solutions, software acquisition, cloud applications, business process optimization.

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Investments by AscendX

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Documill
ACQUISITION by AscendX Oct 2024
Capstorm
ACQUISITION by AscendX Mar 2025
Ortoo
ACQUISITION by AscendX Sep 2023
Eposly
ACQUISITION by AscendX Dec 2023